Got a question?

Download the FAQs to find the answers you looking for


Got a question?

Select a question to find the answers you’re looking for

What is the cost of the DStv Explora?
The recommended retail price is R1 499 excluding the dish and installation. Your local retailers may also have specials.
What warranty does the DStv Explora have?
The DStv Explora comes with a 12-month warranty. You can also take out a Decoder Care Contract which insures the decoder against lightning, theft and damage.
Can I get a Decoder Care Contract (DCC) for the DStv Explora and what does it cost?
Yes, DCC is available and costs R35 per month. You can find more info here
What are the major features of the DStv Explora?

Below are the major features, but we think you’ll also enjoy the ease of use and the poster art used on BoxOffice and DStv Catch Up.

  • HD Capable*
  • Dolby Digital 2.0 Capable
  • BoxOffice*
  • DStv Catch Up*
  • Connect your DStv Explora to the internet for more DStv Catch Up and Remote Recordings **
  • You can view one channel, while recording another
  • Record up to 220 hours
  • Series Recording
  • Pause Live TV for up to 2 hours
  • Fast Forward, Rewind, Slow-Motion and Instant Replay
  • Easy ways to find content, including an 8 day TV Guide, multiple search options and categories in your Playlist
  • Favourite Channels (5)
  • Subtitles when watching live TV, after pausing TV, and on your own recordings (where provided by the content supplier)
  • User friendly HD menu
  • Parental Control
  • Widescreen Capable
  • New remote control, with easy to use PVR buttons
  • XtraView Capable

*HD channels, DStv Catch Up and BoxOffice are available on selected packages

** Connected services are available on selected packages and require an internet connection. Full info at

What features are available when I connect my DStv Explora to the internet?

Once you’ve connected your DStv Explora to the internet, you’ll:

  • Discover hundreds of extra DStv Catch Up titles. This includes more series, movies, sports, kids’ shows and exclusive content all downloadable (via internet) straight to your DStv Explora to watch in your own time.
  • Be able to schedule recordings when you’re away from home so that you never miss out on your favourite shows.

Please note: Data charges apply when the DStv Explora is connected to the internet. An uncapped ADSL account with minimum 2Mbps download speed is recommended. For the best experience, a download speed of at least 10Mbps is recommended.Downloading video consumes large amounts of data so please be aware of your data package limits and costs. DStv will not be held responsible for data usage. access fee payable. DStv Catch Up is exclusive to DStv Premium customers. Terms and Conditions apply. Visit for more information.

Will I pay extra to use the PVR functionality?
Yes, there is a monthly Access Fee of R85. Please note that enabling the PVR functionality does not necessarily give you access to HD content, BoxOffice or DStv Catch Up as these are only available on selected packages.
Why isn’t the DStv Explora a dual view decoder?
The technology for a dual view HD PVR is not yet available at a cost which would make this product commercially viable. XtraView takes care of the second viewing environment.
Can I trade in my current decoder / PVR for a DStv Explora?
There is a trade-in option for the SD PVR. If you bring in your active SD PVR, we'll give you a R500 discount on the DStv Explora (you'll only pay R999).
What decoders can be linked to the DStv Explora in XtraView?
The DStv Explora is compatible with all the other XtraView capable decoders (11 series single view decoders, DStv HD Decoder and all of our HD PVR models).
Does the DStv Explora come with a HDMI cable?
Yes, both a 1.8m HDMI cable and a RCA cable are supplied with the DStv Explora.
Do the existing remote controls work with the DStv Explora?
No, the DStv Explora has a brand new remote control which is packaged with the decoder.
What installation is required for the DStv Explora?

The performance of the DStv Explora is directly related to the quality of the installation (including use of approved equipment and correct alignment of the satellite dish).

Installation of the DStv Explora requires an 80cm satellite dish together with a DStv Smart LNB.

If the DStv Explora is installed with any other type of LNB, the installation may require changes to receive future services.

We recommend that all PVR installations be done by our accredited installers. You can find your closest one here

What is packaged with the DStv Explora?

The following items are included when purchasing a DStv Explora:

  • 1 x DStv Explora
  • 1 x DStv Smartcard
  • 1 x DStv Remote
  • 1 x Power Supply
  • 1 x HDMI Cable
  • 1 x RCA cable
  • User Guides and Product Information
Does the DStv Explora have a USB port and can I use it to view my own content?
The DStv Explora does have a USB port but it cannot be used for this purpose.
If I want to connect my DStv Explora to the internet, will I need to make any changes to my current installation?

You won't need to make changes to your satellite installation. You will need to connect your DStv Explora to the existing internet in your home, though (either using our DStv WiFi Connector or by linking it up to your router by means of an Ethernet cable).

You can insure your decoder against theft and accidental damage with our Decoder Care Contract.

You can find a DStv Accredited Installer near you.

Get to know the
DStv Explora in more detail

Simply select & download the relevant information that you're looking for

A Quick Guide
This will help you find your way around the DStv Explora and get you set up in no time.
A5 Remote
All you need to know about your DStv A5 remote with a few advanced options, too!

Look at the back of your remote to see what model you have.

A6 Remote
All you need to know about your DStv A6 remote with a few advanced options, too!

Look at the back of your remote to see what model you have.

A6 Remote Advanced
Hints and Tips on how to programme your A6 remote

Look at the back of your remote to see what model you have.

Legal Matters
It is all you need to know about the Legal Matters, including your warranty.
Connect with us:
Find us on Facebook Follow us on Twitter Follow us on Twitter Watch us on YouTube Join us on Google+ Join us on WeChat